See you in Mediation | #2 George Smits – What role do emotions play in a business conflict?

No matter how professional someone is, emotions will invariably affect the dynamics between people. Especially when there is a business conflict, it is very important to understand how emotions influence our reasoning. George Smits, lecturer at Tilburg University, psychologist and mediator, discusses the impact of emotions in conflicts.(10:06 min)

Listen to the episode on Spotify or Apple Podcasts.

About see you in mediation

It is an axiom in the world of work: sooner or later, business conflicts will arise. The increasing juridification is expected to push up the number of disputes even further. Mediation is a way to tackle disputes at an early stage while keeping the business relationship intact.

See you in Mediation is a Houthoff podcast on business mediation. In this six-part series, Dave Cohen meets up with experts from the field to discuss from various perspectives what it is, how it works and what it delivers.